Return & Refund Policy
Thank you for shopping with Blush Poop. We value your satisfaction and aim to make your shopping experience smooth and transparent. Please read our Return & Refund Policy carefully.
1. Returns Eligibility
We accept returns under the following conditions:
- The item must be unused, unworn, and in its original condition
- The item must be in its original packaging
- Return request must be made within 7 days of receiving the order
- Proof of purchase (order number or receipt) is required
Certain items may not be eligible for return due to hygiene or clearance reasons. These will be clearly mentioned on the product page.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Items on sale or discounted
- Gift cards
- Personal care or hygiene-sensitive items (if applicable)
- Customized or made-to-order products
3. Return Process
To initiate a return:
- Contact us via our website at https://blushpoop.com
- Provide your order number and reason for return
- Our support team will review your request and guide you through the next steps
- Do not send products back without return approval.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping charges are non-refundable
- We recommend using a trackable shipping service, as we are not responsible for lost returns
5. Refunds
Once your return is received and inspected:
- You will be notified via email
- Approved refunds will be processed within 5–7 business days
- Refunds will be issued to the original payment method
Processing times may vary depending on your bank or payment provider.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- Provide clear photos or videos as proof
We will arrange a replacement or refund at no additional cost.
7. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank or payment account again
- Contact your payment provider
- If the issue persists, contact us through our website
8. Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us with your order details.
9. Changes to This Policy
We reserve the right to modify this Return & Refund Policy at any time. Changes will be effective once posted on this page.
10. Contact Us
For questions regarding returns or refunds, please reach out via: